This website is operated by Sweet Tooth Marshmallows. Throughout the site, the terms “we”, “us” and “our” refer to Sweet Tooth Marshmallows. Sweet Tooth Marshmallows offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Webworx International. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Please read these terms and conditions carefully before ordering from us. These terms and conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website and making a purchase, you agree to be bound by these terms of service. If you do not agree with our terms and conditions, please do not use our website or purchase products from us.
Ordering
– you may place an order through our website, and you agree to provide accurate and complete information when making a purchase.
– We reserve the right to cancel or refuse any order at our discretion
Pricing and Payment
– All prices on our website are in Australian Dollars (AUD) and include Goods and Services Tax (GST).
– payment is due at the time of order. We accept payment through Visa and Mastercard via our provider, Square.
– payment processing will be handled securely. However, we are not responsible for any third-party payment processing errors or security breaches.
Shipping and Delivery
– We will ship to valid Australian addresses only
– Shipping fees will be specified during the checkout process
– Please refer to our shipping policy in relation to dispatch times, we close our orders each week on Thursday at 23.59 (midnight), we require a minimum of 2 business days to create our delicious marshmallows, before we pack them ready to dispatch
– We are not responsible for any delays caused by third party carriers
Returns and Refunds
Please refer to our Refund Policy. Due to NSW Food Handling requirements, we don’t accept the return of any ordered food product
Product Information
– We make every effort to provide accurate product descriptions, images and ingredient information on our website. However, we do not guarantee the accuracy or completeness of such information
– Products may contain allergens, and it is your responsibility to review the ingredient information to ensure they are safe for you
Accuracy of Billing and Account Information
We reserve the right to refuse any orders you place with us. We may, in our sole discretion, limit or cancel quantities purchaser per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the even that we make a change to or cancel and order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Intellectual Property
All content on our website, including text, images, logos, and graphics, is our intellectual property and may not be used without our written permission.
Privacy
Your personal information will be handled according to our Privacy Policy, which is available on our website.
User Comments, Feedback and other submissions
If, at your request you send certain specific submissions for example new flavours, you are sending this creative idea, suggestion or proposal, whether online, by email, by mail or over the phone and that you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to:
– Maintain any comments in confidence
– Pay any compensation for any comments
– Respond to any comments
We have the right to monitor, edit or remove any content or comments that we determine at our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or the Terms of our Service.
You agree that your comments/reviews will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree the at your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the original of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
Liability
– We are not liable for any indirect, special or consequential damages arising from the use of our website or the purchase of our products
– Our maximum liability for any claim will not exceed the total purchase price of the products in question
Change to Terms and Conditions
We may revise our Terms of Service at any time. The revised terms will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.
Governing Law
These Terms of Service and separate agreement whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.
Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entre agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreement, communication and proposal, whether oral or written, between you and is (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service Shall not be construed against the drafting party.
Termination
The obligation and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying s that you no longer wish to use our Service or when you cease using our website.
Contact Information
If you have any questions or concerns about these terms and conditions and our terms of Service, please contact us at hello@sweettoothmarshmallows.com.au